1. Introduction

Welcome to Saaino.com, your leading online platform for reliable and efficient domestic and international logistics solutions in Nepal. These Terms of Use (“Terms”) govern your access to and use of the Saaino.com website and all related services, features, content, and applications offered by us (collectively, the “Services”). By accessing or using the Services, including our online booking platform, tracking system, and customer support portal, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

2. Use of the Services

You may use the Services only for lawful purposes and in accordance with these Terms. You are responsible for all activity that occurs under your account, including any use of your account by others. You agree not to:  

• Use the Services for any illegal or unauthorized purpose, including but not limited to, fraudulent activities related to international cargo shipping, customs clearance, domestic courier delivery, or warehousing services.
• Violate any applicable laws or regulations related to logistics, transportation, trade, or data privacy in Nepal.
• Transmit any viruses, worms, or other malicious code that could disrupt Saaino.com services, harm other users, or compromise the security of our systems.
• Interfere with or disrupt the integrity or performance of the Services, including any attempts to overload our servers, compromise our systems, gain unauthorized access to user data, or **interfere with the online booking process.
• Impersonate any person or entity, or falsely claim an affiliation with any person or entity, including but not limited to, misrepresenting yourself as a Saaino.com employee, partner, or authorized representative.  
• Collect personal information about other users without their consent, such as their contact details, shipping preferences, business information, or payment details.
• Use any automated means, including scripts, robots, crawlers, or data mining tools, to access, scrape, or index the Services without our prior written consent, which may be necessary for data analysis and service improvement, marketing purposes, or developing new logistics solutions.

3. Intellectual Property

The Services and all content included therein, such as text, graphics, logos, images, and software, are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content from the Services without our prior written consent. This includes any materials related to Saaino.com branding, service descriptions, customer testimonials, pricing information, and marketing materials.  

4. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranty of any kind, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, although we strive to maintain high-quality service standards, minimize disruptions, and ensure the security of your shipments and data.  

5. Limitation of Liability

In no event shall we be liable for any damages whatsoever, including, but not limited to, direct, indirect, incidental, consequential, special, or exemplary damages, arising from or in any way connected with your use of the Services, including any delays in domestic courier delivery, international cargo shipping, customs clearance procedures, or any issues related to cargo handling or warehousing.  

6. Indemnification

You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, and expenses (including attorneys’ fees) arising from your use of the Services, your violation of these Terms, or your violation of any rights of another, including any issues related to intellectual property infringement, data privacy violations, or breach of contract.  

7. Changes to these Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on the Services. Your continued use of the Services after the effective date of any such changes constitutes your acceptance of the new Terms.  

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Location], without regard to its conflict of law principles.  

9. Contact Us

If you have any questions about these Terms, please contact us at [Your Contact Information].